Privacy Policy

                             WEB PRIVACY POLICY

Confidentiality and safety are fundamental values for PLAYFUL GAMING, S.L and,
consequently, we assume the commitment to guarantee the User’s privacy at all times
and not to collect unnecessary information. We provide you here all the necessary

information about our Privacy Policy in relation to the personal data we collect, making
it clear:

    •   Who is responsible for processing your data.
    •   For what purposes we collect the data we request.
    •   What is the legitimacy for its processing.
    •   How long we keep them.

    •   To which recipients is your data are communicated.
    •   What your rights are.



MARINA 16-18, 18B (08005). BARCELONA - SPAIN

Hereinafter, “Playfulbet”, “we” or the “Controller”.


Personal Data refers to any information or data that can identify you directly or
indirectly. Personal Data includes information such as e-mail, zip code, phone number,
user names, personal preferences, purchasing habits, and user-generated content,
among others. It may also include unique numeric identifiers such as your computer’s
IP address, as well as other information we get about you through cookies.

This privacy policy covers all personal data collected and used by Playfulbet.

The user (you) hereby warrants that the Personal Data provided is true and accurate
and takes responsibility on notifying about any changes or modifications. Any loss or
damage caused to the Website, to the Controller or to any third-party through the

communication of erroneous, inaccurate or incomplete information in the registration
forms will be the sole responsibility of the user.

We may collect or receive your data through our website, forms or pages on social
media, among others. In some cases, you provide us with your Personal Data directly
(for example, when you create an account, or when you contact us or group

companies), or in other cases, we collect it (for example, by using cookies to
understand the way you use our website).

data sent through:

When you register on the Platform, you must enter a valid e-mail, select a password
and choose a user name. You will be able to modify your access e-mail or password
later on in your Platform profile. The password will be strictly confidential, personal and
non-transferable. You agree not to divulge your account information or make it
accessible to third parties. You will be solely responsible in case of use of such data
   by third parties, including the statements made in the Platform, or any other action

   carried out through the use of the username and/or password.

   You guarantee that all data on your identity and legitimacy provided to Playfulbet in
   their registration forms of the Platform are true, accurate and complete. You also take
   responsibility for keeping your data up to date. In the event that you provide any false,
   inaccurate or incomplete data or if Playfulbet considers that there are reasonable
   grounds to doubt the truthfulness, accuracy, and completeness of them, Playfulbet

   may deny you access and present or future use of the Platform or any of its content
   and/or services.

   - Purposes:

       1. Management of the registration service and signing up to the platform.

       2. Loyalty and quality services.
       3. Offering products and services according to your interests, if you tick the
           acceptance box. The delivery of commercial information may include marketing
           communications, promotions and offers related to electronics, technology,
           video games, betting houses, catering and digital gift cards, among other

           products from our partners.

           At Playfulbet, we use the information derived from your behavior and your use
           of the Platform in an analytical and aggregated manner to carry out
           improvements in the operation of the Platform and provide statistics of

           commercial interest to our licensees.

       •   Legitimation: Your express consent. The acceptance of our Terms and

       •   Conservation: Until the subscription is canceled and the user demands that they

           are deleted.


       •   Purpose: Offering products and services according to your interests, if you

           tick the acceptance box. The delivery of commercial information may include
           marketing communications, promotions and offers related to electronics,
           technology, video games, betting houses, catering and digital gift cards,

           among other products from our partners.
       •   Legitimation: The user’s consent when subscribing to our commercial
           mailings and/or newsletters.

       •   Conservation: Until the interested party revokes the consent and requests the
           cancellation of the service.

The Playfulbet.com platform also allows registration by synchronizing services with third
parties (that means, logging-in with Facebook and Twitter accounts). If you follow a link to
any of these websites, please note that you share your social profile information with us.
Shared personal data depends on your social media platform settings. Visit the social media
platform in question and read thoroughly its privacy policy to understand how your personal

data is shared and used in this context.

    •   Purpose: To respond to your requests for information, other petitions, and
        answer questions and inquiries.
    •   Legitimation: The user’s consent when requesting information from us via e-

    •   Conservation: Once your request is answered by e-mail if it has not generated
        a new processing.


    •   Purpose: To be able to redeem the Coins obtained by the user in exchange
        for one or several prizes, as well as to send the requested prize to the
        informed postal address.

    •   Legitimation: The user’s consent when he/she requests that the prize be sent
        to the postal address indicated in the form.
    •   Conservation: Once the corresponding prize has been sent, if it has not

        generated a new processing.

Your duty to provide us with your personal data and the consequences of not doing so:

The provision of personal data requires a minimum age of 14 years, or where

appropriate, to have sufficient legal capacity to hire a service.

The personal data requested are necessary to process your requests and/or
provide you with the services you may hire, so if you do not make them available to

us, we will not be able to attend to you correctly or provide you with the service you
have requested.

In any case, we reserve the right to decide whether or not to include your personal
data and other information in our databases.


Your personal data may be communicated to:

    •   Third parties to deliver the prize, such as postal, logistics, courier or delivery

    •   Third parties that help us provide IT services, such as platform providers,

        hosting services, maintenance and support in our databases, as well as in our
        software and applications that may contain data about you.

    •   Third parties that help us provide digital services, loyalty programs, identity
        management, ratings and reviews, CRM, web analytics and search engines.

    •   Advertising, marketing, digital media and social media agencies to help us
        deliver advertising, marketing and other campaigns, to analyze their
        effectiveness and to manage your inquiries and questions.
    •   In order to keep the efficiency of our service, your data may occasionally be
        communicated to service providers that may be located in the United States

        of America or other countries or territories outside the European Economic
        Area. However, we will ensure that any communication of your personal
        information, whether made by us or those third parties whom with we share
        your personal information, complies with applicable law.


Any person can withdraw their consent at any time when it has been given for the
processing of their data. In no case, the withdrawal of this consent conditions the
execution of the subscription contract or the relations generated previously.

You may also exercise the following rights:

    •   Request access to or rectification of your personal data when they are inaccurate.
    •   Request its deletion when, among other reasons, the data are no longer
        necessary for the purposes for which they were collected.
    •   Request the limitation of its processing in certain circumstances.
    •   Request opposition to the processing of your data for reasons related to your

        particular situation.
    •   Request the portability of data in the cases provided for in the regulations.
    •   Other rights recognized in the applicable regulations.

        Where and how to request your Rights: By means of a letter addressed to the
        person in charge at their postal or electronic address (indicated in point 1),

        indicating the subject “Personal Data”, and specifying the right you wish to
        exercise and with respect to which personal data.

        In the event of a dispute with the company regarding the processing of your
        data, you may lodge a complaint with the Spanish Data Protection Agency


With the aim of keeping your personal data safe, we inform you that we have taken all
technical and organizational measures necessary to keep the supplied personal data safe
from its alteration, loss and unauthorized access or processing.

It is important that in order for us to keep your personal data up to date, you
inform us whenever there has been any change in them; otherwise, we are not
responsible for their veracity.

We are not responsible for the privacy policy regarding the personal data you
may provide to third parties through the links available on our website.


If you have any questions or concerns about how we treat and use your personal
data or wish to exercise any of the rights described above, please contact